Publix Super Markets Partners with Instacart

The largest employee-owned grocery chain in the United States, Publix Super Markets employs 225,000 workers and has a proud 90-year history serving communities in Florida, Georgia, Alabama, South Carolina, North Carolina, Virginia, and Tennessee, now with over 1,200 locations.

Publix has partnered with Instacart to make it even easier to get fresh groceries directly to its customers. With Instacart, Publix customers shopping online can quickly choose their groceries and arrange to have them delivered in as little as two hours, with either same-day or next-day service.

During the past 18 months, customers both individual and institutional have changed their purchasing habits, with far more choices to shop online than to visit the store. While delivery was a necessity during the COVID-19 pandemic, it seems to be a convenience that’s here to stay. Grocery delivery gives customers some of the same quality items they’d buy when shopping in person.

• Publix selection of grocery items
• Freshly baked breads and rolls from Publix bakery
• Crisp, fresh produce
• Cold cuts and deli
• Prepared foods

How it Works

It is the goal of both Publix and Instacart to make shopping online as convenient and rewarding as possible.

• Customers visit publix.com/shop and select a designated delivery window.*
• The customer selects the items they’d like to purchase from Publix’s wide array of shelf, deli, baked, and prepared foods.
• An Instacart shopper goes through the store and hand-picks the customer’s items.
• The shopper delivers the items to the customer within the designated delivery window.

If an item is unavailable or out of stock, the shopper will message the customer with substitutions or offer a refund for that product.

• Prices vary from in-store. Fees, tips & taxes may apply. Subject to terms & availability.

Partnerships with Organizations

Publix has connected with organizations to make grocery delivery even easier for those who can’t conveniently get to the store. Publix has nurtured business relationships with managed communities and hospitality businesses—providing an added amenity for their customers and employees.

The benefits of grocery delivery with Publix and Instacart for businesses are manifold, including:

• Providing discounts and special promotions to both customers and employees
• Using digital or printed promotion support materials to spread the word about the service
• Offering hotel and hospitality guests more time to enjoy their stay
• Providing businesses an easy way to stock breakrooms and to host in-office get togethers

Want to learn more? Contact a member of the Publix Omnichannel Business Development Team today at Publix.com/businessdelivery.