Kelley Ellert | Resort Trades

Virginia Beach called The Colony

Why the hardest job at an independent resort isn’t running it, it’s deciding who should

For most homeowners associations in America, the top complaint is landscaping. An overgrown lawn, the wrong shrubs, a neighbor who

Iceberg

I talked with someone in timeshare sales recently who had no shortage of ideas. Every one of them kept hitting

Data That Drives Results

Editor’s Note: “In our June issue highlighting Top Resort Companies and Top Performers, one theme keeps surfacing: the best operators

Westgate Smoky Mountain Resorts’ Wild Bear Falls is the largest indoor waterpark in the Southeast.

A look at the amenities resort operators dared to build and the unique guest experiences that resulted. Being bold about

Hospitality Innovation in Action

Somewhere in your organization right now, someone who should be solving a real problem is doing something a system could

Hospitality Innovation in Action

Owners don’t disengage because you picked the wrong communication channel. They disengage because they stopped seeing the value in what

Resort Leaders

A US Army article questions if efficiency is worth sacrificing our humanity. Vogue declares our “obsession with efficiency will cost

Hospitality Innovation in Action

As long as we’ve been advancing civilization, we’ve counted on scientists to protect us on this unpredictable planet. Ancient Egyptians

Job Application

The average recruiter now spends a third of their week just sourcing candidates, yet 72.8% report they still can’t find

Hospitality Resources & Design

When was the last time you noticed an air vent? Was it rust-free and blowing icy air on a sweltering