Hyatt Vacation Ownership (HVO), operator of Hyatt Residence Club, announced that thirteen of its luxury resorts have been awarded the TripAdvisor® Certificate of Excellence. The achievement celebrates hospitality businesses that consistently receive high traveler reviews.
“Thanks to our incredible staff and their commitment to excellence, our properties have been recognized by TripAdvisor year after year,” said John Burlingame, president of HVO. “More than accolades, these awards are a great testament to our ability to continually deliver an exceptional experience and our guest’s confidence in our brand.”
Recent praise from resort guests includes the following comments: “He goes that extra mile for visitors and that makes all the difference in the world…,” “They want you to enjoy your stay and make you feel welcome,” and “We had followed reviews of this beautiful residence club … expectations were absolutely met!”
This year’s awarding-winning properties are:
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least one year. Additional criteria include the volume of reviews received within the last 12 months.
Hyatt Residence Club provides vacation ownership opportunities in regionally inspired properties that are located in desirable destinations, from the far western U.S. to Florida and the Caribbean. Members are automatically entitled to all the privileges of the Hyatt Gold Passport® program, as well as access to the Interval International resort network. Additionally, members can convert their points to stay at any of the 16 Hyatt Residence Club locations, all offering the brand’s world-class, authentic hospitality.
About Hyatt Vacation Ownership
Hyatt Vacation Ownership (HVO) has been developing, marketing, and managing shared ownership resorts in diverse vacation destinations since 1994. Headquartered in St. Petersburg, Florida, HVO operates Hyatt Residence Club (HRC), a flexible points-based program with more than 30,000 members who have access to 16 HRC resorts, along with hundreds of Hyatt hotels and resorts worldwide via the popular Hyatt Gold Passport guest loyalty program. HRC members also have exchange privileges through Interval International’s network of approximately 3,000 other resorts in more than 80 countries, as well as additional benefits and services. HVO is an operating business of Interval Leisure Group, Inc. (Nasdaq: IILG), a leading global provider of professionally delivered vacation experiences. ILG and its subsidiaries independently own and manage the Hyatt Residence Club program and use the Hyatt Vacation Ownership name and other Hyatt marks under license from affiliates of Hyatt Hotels Corporation. www.HyattResidenceClub.com.
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