Concord will manage a comprehensive portfolio servicing solution for the Orlando-based resort company.
[Scottsdale, AZ, May 30, 2018]
Concord Servicing Corporation, the Scottsdale, Arizona-based consumer obligation servicing company, is delighted to announce the recent signing of a partnering agreement with American Resort Collection (ARC), an Orlando, Florida-based developer of vacation ownership properties located in several Florida resort communities, including Palm Beach, Daytona Beach, Fort Walton Beach and Kissimmee.
Concord’s comprehensive servicing solution for ARC includes third-party loan servicing, customer service, delinquency collections and custodial service for electronic documents. In addition, Blackwell Recovery® – Concord’s third-party debt recovery brand – is under contract to resolve non-performing obligations.
“We’ve had a long relationship with Scott MacGregor, the President of ARC, at other vacation ownership companies, and we couldn’t be happier than to see our strong relationship continuing into the future with ARC,” noted Shaun O’Neill, Concord President and COO. “With our mix of exceptional people and technology working on their behalf, we hope to help strengthen ARC’s ability to deliver the absolute best services to its clients.”
ARC’s senior management was equally enthusiastic about the relationship. Speaking of the contractual agreement with Concord, ARC’s President, Scott MacGregor, said, “I’ve had a long-term relationship with Concord for a reason. Dealing with the secure, confidential materials we work with, it’s a relationship that has to be based on trust and discretion. I’ve known the Concord team for many years, so when ARC needed to find a servicing relationship, Concord was my first choice.”
He continued: “Technology is very high on our list of criteria for what Concord has to provide, and, from experience, I know their systems will enable us to work in a paperless and secure environment. And we also require reporting tools that can do deep-dive analytics on portfolio performance, and they provide some excellent tools for that.”
For three decades, Concord has been a recognized leader in portfolio servicing and financial technology, delivering innovative, flexible and scalable solutions to meet the demands of loan originators and capital providers in multiple asset classes. Founded in 1988, Concord has amassed two million consumer accounts totaling nearly $5 billion, and is now broadening their reach into dynamic new markets that have a direct and meaningful impact on improving the lives of consumers. For more information on Concord’s customized servicing solutions, visit http://www.concordservicing.com.
About American Resorts LLC
ARC seamlessly provides Management, Sales & Marketing, Development, and Vacation Club expertise. The company’s management experience and resources enable resorts to gain access to benefits and efficiencies more commonly associated with larger brands. Their sales and marketing services are delivered by licensed representatives using the latest technologies, and their customizable club programs combine the best elements from the last 35 years of vacation ownership and today’s mainstream travel options, providing the most flexible and exciting vacation products on the market. The American Resort Collection, ARC Resorts, and the ARC Vacation Club are brands of American Resort Coalition, Inc.