People

Stopping Training Dysfunction: Why Impact-Driven Learning Matters More Than Ever

When Stephanie Ketron, Vice President of Learning and Development at Westgate Resorts, talks about training, she doesn’t start with courses…

6 months ago

The Resorts Companies Promotes Two Leaders to Vice President Roles as Employee-Owned Company Expands

The Resorts Companies today announced the promotions of Mark Shiflet to Vice President of Facilities and Income Properties and, Lee…

7 months ago

What We Learned at the 2026 WIN

Early in the ‘90s, my friend Cathy Backus (founder of the charitable organization, Send Me On Vacation) said, “Wouldn’t it…

7 months ago

Efficiently Human Hospitality: Meet Resort Leaders Using Technology to Be More Productive & Present

A US Army article questions if efficiency is worth sacrificing our humanity. Vogue declares our “obsession with efficiency will cost…

7 months ago

Westgate Resorts Appoints Jared Saft as its New Chief Operating Officer and Announces Executive Leadership Appointments to Support Continued Growth

Westgate Resorts, the largest privately held timeshare and vacation experience company, announced today that 20-year Westgate veteran Jared Saft has…

7 months ago

The Power of Resilience: How My Mother’s Story Inspires Millions

At the tender age of 3, my mother, along with her mother and two sisters, fled Nazi Germany for the…

7 months ago

Marriott Vacations Worldwide Names New CEO and President & COO

Marriott Vacations Worldwide (NYSE: VAC), a major player in the global vacation ownership sector, today announced key leadership changes that…

8 months ago

Trades Talk Spotlights Jim Madrid’s “Meatballs & Mindset” and the Power of Community

Trades Talks are informative B2B interviews hosted by Resort Trades’ operator Sharon Scott Wilson, RRP. Her educational discussions with professionals…

8 months ago

The Application Flood: Why More Candidates Actually Means Fewer Good Hires

The average recruiter now spends a third of their week just sourcing candidates, yet 72.8% report they still can’t find…

10 months ago

Stirring Purpose Into Every Shift: Lessons from the GNEX CRTA Stage

Last week at the GNEX CRTA conference, I stood in front of resort industry leaders and shared what I believe…

11 months ago