Featured Articles

Five Decades Strong: RCI’s Unmatched Impact on Exchange

How One Global Player Is Redefining Fulfillment and Quality Vacation exchange is a cornerstone of the timeshare experience—but for many…

2 months ago

Inflation and High Interest Rates Impact Timeshare Portfolios

How is the U.S. economy doing? It depends upon whom you ask. If you get your information from official government…

2 months ago

Weathering the Storm: Customer Service Enhances Portfolio Performance

Bill Ryczek’s analysis offers a sobering look at the economy: rising delinquency rates, shrinking borrowing base surpluses, and consumers stretched…

2 months ago

Embracing AI inOur Industry – Or Resisting It?

A Panel Surprise When I was asked to sit on a panel at a recent GNEX Conference, I was told…

2 months ago

Stirring Purpose Into Every Shift: Lessons from the GNEX CRTA Stage

Last week at the GNEX CRTA conference, I stood in front of resort industry leaders and shared what I believe…

3 months ago

Evolving Vacation Ownership: Vacatia’s Michelle DuChamp on Adapting to the New Traveler

It’s always a pleasure to sit down with industry colleagues who not only understand where we’ve been but can also…

3 months ago

Celebrating 40 years of ARDA awards

ARDA Award deadlines are just around the corner, so now is the time to recognize your company’s best people, products,…

3 months ago

Stress Busters: How to Reduce Workplace Burnout

Abstract: A growing number of employees are experiencing workplace stress. Left unaddressed, an anxious workforce can lead to a decline…

3 months ago

Beyond the Surface: How Modern Resort Refurbishments Elevate the Visible, Invisible, and Digital Guest Experience

When was the last time you noticed an air vent? Was it rust-free and blowing icy air on a sweltering…

4 months ago

Is Digital Marketing Working for Timeshare?

A Crowded Digital Stage Walk into any marketing conference these days and you’ll hear words like “AI-driven personalization,” “influencer engagement,”…

4 months ago