Your Guests Don’t Care About Buzzwords
Marketing Fundamentals That Impact Guest Experience We’re drowning in buzzwords, stitched together like Frankenspeak™ masterpieces, just familiar words repackaged for
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Customer Experience 
Featured Articles
Resort Trades Timeshare + Hospitality Magazine Articles to help you with all areas of your resort .
Customer Experience 
Caroline Shin, Vacatia’s CEO, and co-founder Vacatia’s Bold Move: A New Era for Independent Resorts
The timeshare industry is undergoing significant change with Vacatia’s acquisition of The Berkley Group and Daily Management, a move that
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Sharon Scott Wilson RRP Publisher Resort Trades Prepping for the ARDA Spring Conference, March 23-26, 2025
You might think there’s not much going on at early registration for the conference on Sunday, March 23, but you
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Effective Budgeting and Reporting Boosting Financial Clarity: Budgeting & Reporting for Vacation Ownership Resorts
Vacation ownership resorts operate in a unique segment of the hospitality industry, requiring solid financial management to ensure sustainability, profitability,
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Win 2025 Attendees ARDA WIN: Helping Build Strong Leaders
Empowering…positive reinforcement…great networking! It was one of those rare opportunities for [mostly] young, aspiring career [mostly] women have for a
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Tom Goetschius, RRP Retired Sales Trainer and College Professor Reveals Secret To Successful Sales
After I graduated from college with a BA in Speech/Theater, and a Master’s Degree in Speech Communication, my life proceeded
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Hospitality Innovation in Action Welcome to Hospitality Innovation In Action: Putting Excellence in Motion
Welcome to the first “Hospitality Innovation In Action” column, a new recurring series dedicated to exploring innovations making real differences
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Principal Georgi Bohrod- Gordon Industry Icon Georgi Bohrod Gordon Retires
As of January 1, 2025, Georgi Bohrod Gordon officially retired from a lengthy and successful career in strategic communications. We
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Timeshare…the Little Engine That Could Timeshare…the Little Engine That Could
At one time, there were twice as many publicly held timeshare resort companies listed as there are today. Here it
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Timeshare Trailblazers The Five Cs of Leadership Demonstrated by Timeshare Trailblazers
The positive results of jumping to the front of a parade. Does anyone really know what makes a great leader?
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