What happened between the time Big Data was fashionable and the latest in Privacy regulation? In 2013 I had the…
Bob Kobek, President of Mobius Vendor Partners (MVP), creator of the CustomerCount® online feedback management system, and Scott Frey, CEO…
Bob Kobek, RRP, President of Mobius Vendor Partners (MVP), and CustomerCount® online feedback management system has announced that Suzzi Albrycht…
Did you know that marketing to cell phones (SMS/MMS) is the hottest area of TCPA civil litigation? According to Contact…
In case you missed our recent post on the CustomerCount LinkedIn page, we thought we’d share this interesting article on…
… Well, not necessarily, but maybe. In any case, it pays to pay attention. Chances are your competitors are not…
CustomerCount® and Resort Trades magazine announce that nominations for their annual CustomerCount Customer Engagement Professional (CEP) Resort Trades Award (CEP)…
The first results are in from Resort Trades’ 2019 Reader Interest Survey and show a strong response from senior-level executives.…
The basic premise of this article is simple – communication leads to accessibility – accessibility leads to credibility – credibility…
CustomerCount®, has teamed with Noble Systems, the global leader in omnichannel contact center technologies, to launch yet another enhancement to CustomerCount’s…