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Mark Westbrook

Featured Articles Management & Operations

The Resort Manager: Master of All Trades

January 1, 2016December 28, 2015 Kelley Ellert 1272 Views budget, collectiosn, communications, defender, fees, general, improve, maintenance, manager, mark, owner, resort, resorts, revenue, safety, satisfaction, security, social, suppliers, travel, westbrook

There is an immense amount of responsibility for the General Manager of a resort. Unlike most jobs or departments that

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Featured Articles Legal Management & Operations

CODE RED: Someone’s Hurt at Your Resort

November 1, 2015January 6, 2016 Suzanne Mark 1296 Views code, cpr, emergency, exvellence, management, mark, operations, plan, red, suzanne, training, written

When it comes to emergency preparedness, a first aid kit from the local drug store and one person with outdated

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