Ken Will

Counting On Our ToesCounting On Our Toes

Counting On Our Toes

When it comes to homespun customer research in the membership resort industry, there’s good news…and bad news. The good news…

3 years ago
Hiking with Einstein: Key Driver Analysis of Personal Growth Experiences in Outdoor RecreationHiking with Einstein: Key Driver Analysis of Personal Growth Experiences in Outdoor Recreation

Hiking with Einstein: Key Driver Analysis of Personal Growth Experiences in Outdoor Recreation

History accords a love of Nature to Albert Einstein that throughout his life would be manifest in body, mind, and…

3 years ago
Premium Perception Disconnect— Cheer Up, Sparky, There’s a Pill for ThatPremium Perception Disconnect— Cheer Up, Sparky, There’s a Pill for That

Premium Perception Disconnect— Cheer Up, Sparky, There’s a Pill for That

In this first of a two-article series, we introduce the concept of “right-sizing” marketing premiums to match a stipulated show…

3 years ago
Dorothy Leaves Kansas: A New Approach to Marketing in the Membership Resort IndustryDorothy Leaves Kansas: A New Approach to Marketing in the Membership Resort Industry

Dorothy Leaves Kansas: A New Approach to Marketing in the Membership Resort Industry

This article’s title is suitable in that what is covered in the following paragraphs—Impulse Propensity Marketing—is as much a departure…

3 years ago
Premium Perception Disconnect Part 2: Wrestling with SquirrelsPremium Perception Disconnect Part 2: Wrestling with Squirrels

Premium Perception Disconnect Part 2: Wrestling with Squirrels

Twenty-five years ago, the marketing vice-president for a successful membership resort entertained an earnestly pitched suggestion from his brand-new marketing…

3 years ago