Kelley Ellert

Resorts Not Investing In Social Media Are Losing $$$

There’s three levels I’ve noticed resorts and companies using social media Level One: We’re Non-Existent(what’s social media? We don’t need…

2 years ago

Three Key Steps to Find the Right Employees Online

With 11 million job openings across the U.S., an additional average of about 4 million people quitting their job each…

2 years ago

Influencer Marketing is the New Wave

I know many people might look at the title of the article and think, “ugh, influencers.” It’s one of the…

3 years ago

Resolutions for a Socially Successful 2020

As a marketer, one thing I am asked about a lot is social media tips, tricks, and advice. Over the…

5 years ago

Times Are Changing, So Should Your Resale Strategy

Marketing owner resales continue to be a hot topic in the timeshare industry. Everyone is seeking the magic marketing ingredient…

5 years ago

The Makings of a Great Resort

There’s no single element that embodies a great resort; instead, it’s a mashup. The strengths of a resort will vary…

5 years ago

Adopting Technology to Humanize Experiences

Today’s travelers crave one-of-a-kind experiences and moments that truly stand out. They also love the convenience and ease of technology…

6 years ago

What Makes a Quality Resort Management Company?

The question posed by the title of this article can be answered in one word – service. Service is the…

6 years ago

Becoming Friends with Technology

In the world of my dreams, technology in the legacy timeshare resort management world would be as seamless at connecting…

7 years ago

Effective Leadership for the Legacy Timeshare Industry

When I first arrived at Defender Resorts more than six years ago I had done a lot of marketing for…

7 years ago