Douglas R. Murray
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Resort Management Services: Your Upgrade Specialist

Leading strategic partner in the Timeshare and Vacation Ownership Industry, Resort Management Services helps developers and owners alike. Specialized in connecting owners and members with upgrade programs, RMS designs added value products to enhance their vacation benefits as well as strategically creating cash flow for developers.

RMS’s proven methods and technical experts help developers build their brand through added value products. Resort developers and HOAS benefit from customized sales programs that target users and non-users designed to improve member retention, reinvigorate membership usage, reduce delinquencies, generate revenue, and increase maintenance fees for resort developers and HOAs.

RMS is unsurpassed as an industry leader due to its experience implementing innovative strategies through proven methods and technical expertise and is respected for historically attracting the finest industry professionals.

Confidence in Performance and Value

Company founder, Douglas R. Murray, has more than 30 years of experience in the Leisure Resort and Vacation Ownership Industry. During the course of his career, Murray has upgraded thousands of owners and members across the country to generate millions of dollars in sales.

Doug and his team of experts collaborate with developers and HOAS to expedite advanced solutions that create new streams of revenue from the existing owner base and guide messaging through compelling products to build brands.

Resort Management Services has worked with a large variety of corporations, associations, and developers and have been recognized for its achievements. Resort Management Services has been nominated for and awarded with various Perspective Magazine Awards, a coveted accolade in the industry, including Best Newcomer, Best Place to Work, and Best Customer Service.

Approaching Communities with Integrity

As President and CEO of Resort Management Services, Doug’s passion for expanding members’ travel experience goes beyond adding value to business, incorporating nonprofit organizations that are near to the industry. Doug and the Resort Management Services team strive to give back and have taken an active role donating to two charitable causes, Send Me On Vacation and The Make A Wish Foundation.

Send Me On Vacation provides financially disadvantaged breast cancer survivors the opportunity to initiate the process of emotional healing through a vacation experience. The Make A Wish Foundation grants the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy.

Both of these organization’s missions align with Resort Management Service’s motto of “Building memories, one vacation at a time.” Doug and RMS plan to continue supporting causes that align with the Timeshare and Vacation Ownership Industry to connect with the community in which they work by displaying compassion and assisting those in need of a vacation on their journey.

About Resort Management Services

Resort Management Services offers over 30 years of experience and provides customizable sales programs to resort developers and homeowner’s associations. The company’s mission is to generate revenue and enhance member and owner benefits by providing innovating new offerings that are customized to member’s needs. Resort Management Services improves member retention, assists developers and HOAS generate millions of dollars in additional sales and has helped build memories by upgrading thousands of owners and members around the country.

For more information on Resort Management Services, visit www.resortmanagementservices.com or call at 888-577-9962.

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