Meyer Jabara Hotels Outperforming Businesses Inside & Outside Hospitality
Big news was revealed during the Meyer Jabara Hotels Leadership Conference last month. President Justin Jabara reported to representatives of the company’s 31 owned and managed hotels that the company is coming off a record-setting year.
“Things feel different this year,” Jabara said to associates. “In the office, things feel different. When I visit our hotels, things feel different. At the airport, things feel different. Travel is back. Demand is back. Traffic is back. People with suits are back. But most importantly, Meyer Jabara Hotels is in the best place it has ever been.”
Two to three years ago, Meyer Jabara Hotels’ properties (like most hotels across the globe) were empty. Operational restructuring took place systemwide. General Managers and executive teams did whatever was needed and that sometimes included laundry, folding towels, and cleaning rooms. Those were dark days, but the future of Meyer Jabara Hotels is brighter today than ever before.
“Recently we contracted with Zenger Folkman to gauge the corporate health of our company,” Jabara said. “It should be no surprise that Meyer Jabara Hotels placed in the top percentile of hotel companies and other industry businesses benchmarked. Areas analyzed included ethics and integrity, trust and respect, innovation, and direction and change.
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“The financial health of Meyer Jabara Hotels is equally as strong,” he said. “We beat budgeted portfolio revenue and house profit in 2022. RevPAR also grew across our portfolio with significant gains in A.D.R. I am very proud of the Meyer Jabara family for achieving these results.”
Unifocus reports that Meyer Jabara Hotels’ employees are the happiest they’ve ever been, with scores from its recent Associate Opinion Survey the highest on record. Likewise, the Meyer Jabara Hotels corporate culture is shining bright, with more than 90% of MJ associates certified in ‘Living the Journey’ — the foundation of Meyer Jabara’s corporate Journey Culture.
“Our employees are happy and fulfilled in their jobs, therefore they delight in delivering memorable experiences for guests through personal touches, stellar service, and ensuring that our amenities are top notch,” Jabara said. “Because of their efforts, MJs guest satisfaction scores soared across our portfolio last year.”
MJ Top Performers
Each year during the Executive Session, Meyer Jabara Hotels celebrates its associates who step across the line of expectation and consistently deliver the unique experiences to those served by the organization.
The following are 2022 “Mirrors of MJ Awards” recipients – people who reflect the core values of the Journey Culture and who shine the light of learning in their workplaces: Tracey Ritterbeck, Housekeeping Supervisor; Vicki Johnson, Front Desk Lead; Rakan Alahmadi, Banquet Captain; Moustapha Oaubdi, Maintenance Engineer; Jefferson Arevalo, Assistant GM; Robyn Daniel, Front Office Manager; Susan Molina, Director of Sales; Joy Salinas, Front Office Manager; Jason Williams, Kitchen/Steward.
“It is our goal that our managers have the tools and support to become great leaders,” Jabara said. “It’s only by developing great leaders that Meyer Jabara Hotels can perform to the levels it has achieved today. Business is coming back across the entire industry. We are seeing group and transient business improving in overall demand. Consumer confidence is back. The world is reopened. The supply chain is loosening. And there will be more capital expenditures for hotels. The bottom line is this — the hospitality industry is in good shape.”
For more information on Meyer Jabara Hotels, visit www.mjhotels.com.
About Meyer Jabara Hotels
With headquarters in Danbury, Conn., and offices in West Palm Beach and Nashville, Meyer Jabara Hotels is an award-winning hospitality company owning, operating or leasing 31 hotels and 20 restaurants in 12 states throughout the eastern and central United States. The company was formed in 1977 through the partnership of William Meyer, a specialist in real property law, and Richard Jabara, a second-generation hotelier. Now under the direction of President Justin Jabara, the company has experience in all kinds of properties, from 16-room boutique properties to 508-room convention hotels. The Meyer Jabara Hotels portfolio consists of hospitality’s leading extended stay, boutique, select service, and full service brands under the Choice, Hilton, Hyatt, InterContinental, and Marriott umbrellas, as well as several independents. Meyer Jabara Hotels is, and always will be, in the people business. The better the people, the better the business, and that philosophy extends to all key stakeholders: business partners, associates, and guests. The company strives to create success for all it serves. For more information on Meyer Jabara Hotels, visit www.meyerjabarahotels.com.
