MCOMS Teams with Volara to Offer Revolutionary Voice Control of Guestroom TVs

Hotel Zetta

MCOMS, an innovative guest-facing solution provider for the hospitality industry and Volara, the voice hub for the hotel industry, have teamed up to deliver a unique guest experience utilizing the latest in hospitality technology.

This integration partnership combines Volara’s conversation-management software + secure integrations hub with MCOMS in-room entertainment platform to enable guests to intuitively control in-room TVs using voice commands. Through Amazon Echo, Google Assistant, IBM Watson, or SmartBeings Woohoo devices located in their rooms, guests can make voice requests to turn on and off the TV, open the TV guide, or turn the volume up or down. Additional features include channel selection by name or number, and channel up and down navigation.

The Hotel Zetta in San Francisco, a Viceroy Hotels and Resorts property, is the first to go live with MCOMS powered by Volara.

David Berger, CEO of Volara: “We are always pleased to find new partners that share our vision for advance hospitality technology. We had an excellent cooperation with MCOMS during the Hotel Zetta project and today we are creating even more memorable experiences for guests. We look forward to many more deployments with MCOMS soon.”

Costas Sakellariou, CEO of MCOMS adds: “Hospitality is a highly competitive market and technology is key to success. Luxury hotels today more than ever are looking to invest in solutions that deliver unique guest experiences and build a stronger guest engagement. Our integration with Volara’s innovative solution is a fine example of this kind of technology.”

MCOMS will showcase the latest integration with Volara at HITEC Minneapolis 2019, June 18-20. Stop by our Booth #1008 or visit our website to arrange a demo and enjoy a truly immersive hospitality experience. Also visit Volara in Booth 2408.

About Volara:

Volara is THE provider of custom voice-based solutions for the hospitality industry. It’s the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon. Volara is also a launch partner of Alexa for Hospitality and Google Assistant Interpreter Mode. Volara’s proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms. Volara’s proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a million people have used voiced-based solutions powered by Volara. To learn more about Volara, visit https://volara.io. Contact: David Berger, CEO, db@volara.ai, 646-582-6938 Ext. 701.

About MCOMS:

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation, and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops, and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa, and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests.