INTUITION, a powerful Customer Engagement Solution that is changing the way hotels and resorts communicate with guests and manage online reputation will see significant expansion in Latin America.
INTUITION Brand Marketing LLC, the company behind the innovative guest engagement service for the hospitality industry which is headquartered in Orlando, Florida already provides its services to nearly 100 hotels and resorts in Latin America but has now confirmed commitment to further expansion and increased support for existing clients across the region.
Jane A. Garcia has been appointed as head of Business Development for Latin America and will oversee new business acquisition, existing client account management as well as the hiring and management of a new support team based in Cancun, Mexico.
“I am excited to be part of the growth and expansion of INTUITION within the hospitality industry. Technology is an ever increasing factor in today’s modern world of business!” Says Jane A. Garcia, Business Development Latin America, INTUITION Brand Marketing.
Ms. Garcia, a well-known hospitality industry professional, brings 23 plus years of sales and marketing, leadership management and training experience to the new role. Her involvement with internationally recognized organizations and associations are regularly acknowledged.
Skål International, the world’s largest group of professionals in tourism, has bestowed a series of awards to Ms. Garcia, including the Worldwide Merit Award 2016, at their World Congress event in Monaco. She has served as President of Skål International Cancun, and more recently founded and serves as President of Skål International Isla Mujeres – Puerto Morelos.
Ms. Garcia also gives her time to participate on numerous committees, including Organizing Committee for AMDETUR’s annual conference for the vacation ownership industry; Counsellor, Vacation Ownership for Mexican Federation of Tourism Quintana Roo; Treasurer for Women’s Association of Business Tourism Executives (AFEET QROO) and more.
“Jane Garcia is an incredible networker and brings a wealth of established business relationships to INTUITION, from within a region that leads the way in delivering exceptional customer experiences, and is embracing new technologies that help them to continually improve upon guest satisfaction,” says Paul Mattimoe, President & CEO, INTUITION Brand Marketing.
INTUITION offers a suite of services that help hotels and resorts identify areas for improvement in the customer experience and works with companies to custom-build an effective Customer Engagement Strategy that will increase revenue and reputation.
From pre-arrival marketing to offer upgrades and activities, to on-site SMS and Web communications that drive more discretionary spend and alert department heads to unsatisfied guests so that they can be properly assisted, INTUITION pro-actively follows the customer journey through their vacation.
Then a Post Stay Survey with integrated TripAdvisor Review Form boosts reputation and provides crucial feedback, with unrivaled analytics and reporting that clearly identifies areas for improvement and empowers departments to make necessary business decisions in near real time.
For more information about INTUITION, visit http://intuitionbrandmarketing.com/tour
Trusted by companies around the globe, INTUITION is changing the way hotels and resorts communicate with their guests through custom-built customer engagement strategies that increase revenue and improve brand reputation. By interacting with guests at various points along the customer journey, INTUITION provides advanced insights into the experience you deliver and identifies areas for improvement across the spectrum of resort operations. Using its powerful business intelligence platform, INTUITION combines newly generated data with your existing data to produce deep dive analytics and scheduled reporting that empowers departments to make accurate business decisions based on unified data. For more information visit http://intuitionbrandmarketing.com