Interval International, a prominent worldwide provider of vacation services, was recently honored with a prestigious ARDY Award in the category of Technology Project Team by the American Resort Development Association (ARDA). Each year, the ARDA Awards recognize the best of the best in the vacation ownership industry.
The winning Interval International team, which included a cross-functional group of software developers, digital marketing specialists, business analysts, and quality assurance specialists, was recognized for its innovation in the development of the redesigned Interval International® To Go App. The award nomination highlighted the team’s use of Agile development to speed up delivery and reach desired outcomes as well as the app’s expanded functionality to enhance the vacation planning experience for members.
“We are thrilled to be chosen once again for this important award,” said Jeanette Marbert, President and CEO of Interval International. “As reflected by its high ratings, the Interval International To Go app has been a game-changer for our members. Our teams utilized best practices to create a seamless mobile experience, making it even easier for members to research, exchange, and book their vacations.”
“Interval has been a proud member of ARDA and a leader in our industry for years, and this award highlights their continued innovation in delivering exceptional customer experiences,” said Jason Gamel, ARDA’s president and CEO. “We are delighted to present them with this notable achievement, and look forward to them being part of the ongoing success of the vacation ownership industry.”
Offering a combined search of exchange and Getaway inventory and the ability to book using any available weeks or points, the redesigned app has been downloaded more than 300,000 times with more than 7.5 million searches conducted to date. Members can browse destinations, view multiple resorts, and access the native features of their smartphones to post on social media channels, share vacation details with friends and family, and locate nearby resorts using their phone’s GPS.
“Over the years, Interval has been known for leveraging technology to deliver leading vacation experiences for members and help our developer clients achieve their sales goals,” added Marbert. “This achievement is a tribute to our associates’ passion for innovation. I couldn’t be prouder.”
In addition to the above ARDY award, Interval was also recognized in many other categories, including Inventory Revenue Management Program; Training and Development Manager or Team; Owner/Guest/Customer Engagement Campaign; Special Event; Owner or Guest Event; Corporate Social Responsibility; Print Magazine and Owner/Customer Relations Team.
Interval International operates membership programs for vacationers and provides value-added services to its developer clients worldwide. Based in Miami, Florida, the company has been a pioneer and innovator in serving the vacation ownership market since 1976. Today, Interval’s exchange network comprises more than 3,200 resorts in over 80 nations. Through offices in 14 countries, Interval offers high-quality products and benefits to resort clients and nearly 2 million families who are enrolled in various membership programs.
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