How to Have That Difficult Conversation

Free course – “Fierce Conversations”…. Learn how to handle tough situations. Online event scheduled for September 11, 2020, 1:00 p.m. ET

Reservations are now being accepted at ResortTrades.com/LearningCenter for the September 11 online event, the Trades Lunch Bunch. During this week’s session, you will learn some solutions for handling sticky conversations…the kind that can create uncomfortable emotions on both sides.

The complimentary, 30-minute interactive session begins at 1:00 p.m. ET on September 11, 2020, and will be followed with a half-hour of Q&A. The speaker will be Debra Crombie whose credentials include experience as the former VP Talent Development for Bluegreen Vacations. Crombie is President of Sterling Training Group and received her “Fierce Conversations” certification in 2010.

Drawing from Susan Scott’s record-breaking bestseller, Fierce Conversations, Crombie’s presentation will focus on some of the finer points taught by the sixth principle of “The Seven Principles of Fierce Conversations©.” – “Take responsibility for your emotional wake.”

The Seven Principles of Fierce Conversations:

• Principle 1:    Master the courage to interrogate reality.
• Principle 2:    Come out from behind yourself, into the conversation and make it real.
• Principle 3:    Be here, prepared to be nowhere else.
• Principle 4:    Tackle your toughest challenge today.
• Principle 5:    Obey your instincts.
• Principle 6:    Take responsibility for your emotional wake.
• Principle 7:    Let silence do the heavy lifting.

For more information, visit ResortTrades.com/LearningCenter.

About The Trades Publishing Company

The Trades Publishing Company, based in Eastern Tennessee, is a 30-plus-year-old B2B print and multi-channel media company, specializing in providing relevant, useful information – free of charge – to professionals in the resort industry. ResortTrades.com. Readers: Please help us to continue providing you with this free publication by advising advertisers that you “Saw it in The Trades.” Suppliers: Please contact us at adrep@thetrades.com or call 931-484-8819 to request a full media kit.

About the Trades Lunch Bunch

Get to know your peers as we chat about matters concerning the resort industry. Remember the old ‘Brown Bag Lunch’ sessions resort team members used to have before COVID came steamrolling into our lives? That’s what we wish to recreate virtually. So, bring a sandwich and join us for lunch (or brunch for some). Go to ResortTrades.com/LearningCenter to register, view previous events, or to submit ideas for a future session.