GNEX-CRTA 2025 Announces New Panel: Customer Acquisition—Balancing Tradition, Technology & Trust

The GNEX-CRTA 2025 Conference, the premier gathering of vacation ownership and resort industry leaders, has announced an exciting new panel: “Customer Acquisition: Balancing Tradition, Technology & Trust.”

Customer acquisition has always been the lifeblood of the vacation ownership industry—whether filling resort stays, generating qualified tour leads, or converting guests into long-term vacation club members. But with marketing costs rising and consumer behaviors shifting, the debate has never been more urgent: Should resorts lean on proven traditional methods, or embrace emerging customer-driven trends and AI engagement solutions?

At GNEX-CRTA 2025, this panel of experts will explore the evolving strategies shaping customer acquisition today. Discussion topics will include:

  • Contrasting face-to-face experiences with digital targeting
  • The cost of volume versus the value of quality
  • How AI-powered personalization, predictive analytics, and automation could transform future engagement strategies

“This panel is set to deliver real-world insights into how the industry can adapt, compete, and thrive in a fast-changing marketing environment,” said a GNEX spokesperson. “Attendees will gain valuable perspectives from leaders who are at the forefront of customer acquisition innovation.”

Don’t Miss This Session at GNEX-CRTA 2025

The panel promises to be a highlight of the event, offering practical solutions and thought-provoking debate for resort executives, marketers, and vacation club professionals.

GNEX-CRTA 2025 Registration Now Open

  • CRTA Members: $1,095 per ticket when purchasing 2+ tickets, or $1,195 for a single ticket
  • General Registration: $1,295 per ticket when purchasing 2+ tickets, or $1,395 for a single ticket
  • Limited-Time Offer: Buy 4 tickets and get 1 FREE!

Register today to secure the lowest rates before it’s too late.

👉 Register Now for GNEX-CRTA 2025

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