Breckenridge Grand Vacations (BGV) had three employees win gold at the American Resort Development Association (ARDA) conference held in Orlando, Florida, last month. In addition, BGV’s 2020 program which was created out of the pandemic, BGV Shines, won the ACE Innovator Award. Three teams, the Owner Relations Team, the Customer Relationship Management (CRM) Team/ BGV eCommerce Program, and the Sales Team were nominated as ARDA division finalists as Silver Winners. Finally, a BGV Resort Assistant Manager was also named as a silver winner.
The ACE Innovator Award recognized a company or individual that developed a ground-breaking product, service, or concept. BGV Shines philosophy is that BGV has set the gold standard when it comes to prioritizing the health, safety, and well-being of its owners, guests, and employees. Their commitment to health, safety, and well-being has never been stronger, while being mindful of the importance of creating an atmosphere that supports the vacation experience—bringing families together, making memories, having fun, rejuvenating, and relaxing.
John Liner, Scott Gisborne, and Vivian Casazza were the BGV ARDA Gold Winners. John Liner was nominated as the top Sales Management Leader in the industry. Liner led by example and had to get creative to bounce back from the pandemic. Liner and his team were able to increase volume per guest in 2020 by more than +24% over 2019.
Scott Gisborne was nominated as the top Salesperson – In-House. Gisborne managed to sell $3.8 million net in 2020 and believed the secret to successful sales is creating strong relationships and spending invaluable time getting to know each client during their interactions.
Vivian Casazza was nominated as the top Salesperson – Traditional Line. Casazza had net sales of more than $1.68 million in only nine operating months of 2020. She posted an average sales price of more than $33,000 in 2020 as compared to $25,000 in 2019.
The ARDA Silver Winners were the Owner Relations Team, nominated for Owner/ Customer Relations Team, the Customer Relationship Management (CRM) Team/ BGV eCommerce Program, nominated for the Marketing Program, Stephanie Bristley, nominated for Resort Assistant Manager and the Sales Team, nominated for Sales.
Mike Dudick, CEO, stated, “I couldn’t be more grateful to all of our BGV teams for really stepping up and out of their comfort zones in the past year and a half. Everyone truly deserves to be recognized for their efforts in keeping us open, our owners, guests, and employees safe, and for their remarkable efforts in reimagining the way we do things in the hospitality which sets us apart in our industry.”
Breckenridge Grand Vacations is the parent company of the award-winning Grand Colorado on Peak 8, Grand Lodge on Peak 7, Grand Timber Lodge, and Gold Point Resort. Since 1985, brothers Mike and Rob Millisor, along with partner Mike Dudick, developers of the Breckenridge Grand Vacations family of resorts, have been creating grand vacations for thousands of families. The company has always defined success by how much it positively impacts its owners and guests, employees, investors, and the community. This philosophy has given them the focus for their incredible success in the vacation ownership business in Breckenridge, CO. For more information, visit https://breckenridgegrandvacations.com/
ARDA is the face of vacation ownership. Based in Washington, D.C., the American Resort Development Association (ARDA) is the trade association for the timeshare industry. ARDA’s membership comprises over 500 companies (both privately held firms and publicly traded corporations), which house 5,000-plus individual ARDA members. ARDA’s active, engaged members have extensive experience in shared ownership interests in leisure real estate. For more information, visit https://www.arda.org/about-us