Does The Most Valuable Customer Engagement Professional Play on YOUR Team?

INDIANAPOLIS, IN (October 24, 2018) – World Series Champs? NFL MVP?  CustomerCount® and Resort Trades magazine have their own competition going.  The annual 2018 CustomerCount® Customer Engagement Professional (CEP) Resort Trades Award recognizes outstanding leaders who exemplify the best in customer engagement practices.


Nominations for CustomerCount® Customer Engagement Professional Resort Trades Award opened in September.  Nominations will be open until December 2, 2018. The winner and the winning company will be announced in January.


CustomerCount and Resort Trades are looking for the most valuable customer engagement professional  within the timeshare resort/hospitality industry. Qualified people most likely will be resort managers, assistant managers, front desk folks and customer service team members who are in daily contact with members and guests.  


According to Sharon Scott Wilson, Publisher of ResortTrades, “We are proud to honor these outstanding team members who exemplify the highest standards in customer engagement and service.  And by the looks of the number of entries there are an abundance of deserving professionals in the timeshare resort/hospitality industry.”


The nomination process includes completing an online nomination survey to measure the nominee’s qualifications and qualities. The survey is powered by CustomerCount’s

online feedback system which measures and reports customer feedback through branded, customized online surveys.

“Our system can be utilized in numerous ways–including an efficient method in determining a winner for this award,” said Robert Kobek, president of CustomerCount.


The winning customer engagement professional and their company/resort will be profiled in the January issue of Resort Trades. Two trophies will be presented; one for the company and one for the individual CEP.

To submit a nomination, visit CustomerCount or Resort Trades for a link to the entry form. Or fill out the online form.


About CustomerCount®  

CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line. Developed and managed by Mobius Vendor Partners, CustomerCount was initially designed for the timeshare and contact center industries and is now used by organizations across numerous different vertical markets and industries.  For more information, visit or call 317-816-6000.  Follow them at on Twitter @CustomerCount or  

About The Resort Trades  

Resort Trades is distributed monthly to every resort in the U.S., as well as to a subscriber-base of senior-level executives at development, management and timeshare-related travel companies. Resort Trades offer display advertising, classified advertising, directory listings, as well as monthly industry news and press releases, global analysis articles and in-depth interviews with industry professionals and business leaders. For more information visit