Adrian Hammond
The world’s leading privately owned vacation exchange provider, DAE, is opening up new doors for resort developers and vacation owners in Latin America with a fresh approach to the region.
DAE’s recently appointed Latin America Business Development Manager, Adrian Hammond (pictured), is making waves in the industry, focusing on solutions for the LATAM market that are driving results for both members and resorts.
“Our comprehensive product suite combined with a new physical presence is reminding Resort Developers in the LATAM region that they have a choice when it comes to member experience and customer service,” said Mr. Hammond. “DAE has a different approach – our core focus is customer service and understanding the needs of the local market.”
For Latin American members, DAE offers sales materials in Spanish, a toll free number for Mexico, bilingual agents and more travel options that meet their demands. “This focus on personalized service is what DAE is renowned for, and the reason more owners are satisfied with their vacation ownership as a member of DAE.”
Developers in active sales are quickly realizing the benefits of enrolling their members in DAE to improve their vacation experiences. DAE has the flexibility to respond to developers’ evolving needs and create unique products that provide quantifiable results.
DAE’s Request First business model entitles Vacation Club owners across Mexico, Central America and the Caribbean to enjoy the flexibility of finding the vacation they want before having to deposit their entitlement. “Over 50% of all exchanges booked by DAE are made by matching members to their exact vacation request,” said Mr. Hammond.
“The success of this model is one of the motivating reasons why more developers and resorts are choosing DAE as their preferred vacation exchange provider.”
For more information or to inquire about DAE’s products and services in Latin America, phone 800.468.1799 or visit www.daelive.com
About DAE (Dial An Exchange)
DAE is the world’s leading privately owned vacation exchange provider. With an established network of resort partners, DAE offers exchange availability at thousands of resorts in the most exciting destinations around the globe.
DAE’s approach to exchange is simple – a platform that is easy to use and puts members’ needs first. No hidden fees, complicated rules or trading powers. It’s why DAE has grown to become the largest privately owned exchange provider since opening its doors in 1997 – now servicing over 1.5 million timeshare owners worldwide, including 550,000 direct members.
Through innovation and value-added service, DAE has changed exchange with a low cost business model that allows owners to get more out of their vacation ownership investment. Operating from 10 global offices located across North America, UK, Europe, Asia Pacific, South Africa and the Middle East, DAE delivers a range of products and services to help businesses in the timeshare industry achieve their goals and objectives – providing local solutions with a global outlook.
For more information, visit www.daelive.com
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