My fifteen-year-old son walks into the kitchen and says, “Who would have thought that some guy eating a bat in…
CustomerCount® and Resort Trades magazine announce that nominations for their annual CustomerCount Customer Engagement Professional (CEP) Resort Trades Award (CEP)…
Marketing owner resales continue to be a hot topic in the timeshare industry. Everyone is seeking the magic marketing ingredient…
It’s a golden rule of marketing: To reach your customer, you must understand the buyer’s journey. Sounds easy on paper.…
Authorities Seize over 5,000 fake ID's at the mail center Fake ID’s, or fake drivers licenses, are found everywhere…
Timeshare operators know that it’s time to evolve, having taken a battering from critics and the cottage industry of “experts”…
A couple of weeks ago, I had the honor of attending Gartner’s Sales & Marketing Thought Leader Roundtable, where they…
True Incentive, a Florida-based company that provides incentive-based direct marketing solutions to the Vacation Ownership, Vacation Membership, Financial, Telecommunications, and…
Equiant, an Arizona-based accounts receivable servicing provider, has relocated from Scottsdale to the nearby technology hub of Chandler, Arizona. “We…
The program reaffirms the company’s commitment to promoting environmentally sustainable initiatives within the tourism industry Diamond Resorts™, a global leader…