Management & Operations

Vacatia Acquires The Berkley Group and Daily Management

Vacatia, Inc., a provider of innovative, customer-centric solutions for timeshare resorts, announced today that it has acquired The Berkley Group,…

2 years ago

The Price of Not Apologizing—And a Witty Way to Prevent Backlash

After recently experiencing several poor customer service experiences where an apology would have massively diffused the situation, I was wondering…

2 years ago

Refurbishment Hacks: How to Maximize Your Budget

Let’s face it, resort refurbishments are inevitable. But here’s the good news: a well-planned upgrade doesn’t have to drain your…

2 years ago

Are You Truly Green? Third-Party Certification Proves You’re Walking the Talk

In recent years, the global travel and hospitality industry has witnessed a surge in demand for eco-friendly and sustainable practices.…

2 years ago

Promoting Business-Friendly Regulations

How to Work Productively with Town Officials Abstract: Policies and programs out of Washington can have profound effect on businesses…

2 years ago

Become Referable: The Ultimate Strategy for Sustainable Success

In today’s highly competitive marketplace, standing out isn’t just about having a flashy ad campaign or a trendy social media…

2 years ago

Shopr Rewards Secures Premium Office Space in Downtown Orlando

Shopr Rewards (“Shopr” or the “company”), an innovative provider of instant cash back rewards in the travel industry and beyond,…

2 years ago

The U.S. Vacation Ownership Industry: Commoditization, Sustainable Competitive Advantage & Brand Differentiation

1.Industry Consolidation: A Decade of Transformation The timeshare and vacation ownership industry in the United States has undergone significant consolidation…

2 years ago

Mobius VP enters into Reputation Management enhancement with Keatext AI

Mobius VP, developer of CustomerCount®, partnered with  Keatext AI five years ago to incorporate text analytics into its popular system.…

2 years ago

Hurricane Prep: Before, During, and After the Storm

The Atlantic hurricane season lasts from June 1 through November 30, posing a very real risk of destruction and devastation.…

2 years ago