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Santa’s Village: A Case Study

Santa’s Village: A Case Study in Master Planning A Dream Resort

Mr. and Mrs. Claus have been looking to expand their ventures in the North Pole. They have a perfect vision

Jennifer, December’s SMOV Survivor

I was really looking forward to the upcoming trip. I had my approved time off unfortunately my circumstances have taken

Toxic Employee

Toxic employees can destabilize a workplace, depress team morale and erode a company’s bottom line. Supervisors need to identify damaging

WELL Building Standard

For many years LEED certification by the Green Building Council has defined building sustainability and efficiency. Now, healthy buildings have

Grand Shores West by Vacatia

Too often the tales told about legacy resorts spread doom and gloom, lamenting that once a resort enters the dreaded

Nigel Lobo COO Grand Pacific Resorts

Grand Pacific Resorts has been serving over 80,000 highly engaged owner families for the past three decades. Resort Trades recently

Amber, November’s SMOV Survivor

In May 2015, at 32 years of age, I was diagnosed with Stage III breast cancer. My journey was long

Fall ARDA

This month on November 8-10, the American Resort Development Association will once again be hosting a fall meeting in Washington,

Turning Adversity Into Purpose book by Sheryl Cattell

Timeshare salespeople who must deal with rejection almost daily; resort managers trying to placate irate guests or protect the property