Since the early days of timeshare, the opportunity to exchange the week you own for one across the country or…
Pam Cordell, Regional Director of Operations Defender Resorts Pam Cordell is a Regional Director of Operations for Defender Resorts, responsible…
As operators of several businesses handling volumes of personal, non-public information – in both the virtual and physical environments –…
If we were looking at a relationship chart of all the parts and pieces involved in the marketing process, the…
It’s 1964 in the French Alps and resort developer Paul Doumier exclaims that “No need to rent the room; buy…
In May 2016, the Department of Labor (DOL) published the final rule updating overtime regulations, which extends overtime pay protections…
It’s time for resort owners and managers to move outside their comfort zone for water sanitization and open a new…
This is the first in a series of articles intended to help resort managers and their teams understand the new…
Timeshare owners get it. They know that owning a timeshare means a guaranteed once-in-a-lifetime vacation at least once a year,…
“We have the coolest customers,” says Melanie Gring, Global Connections’ Vice President of Strategic Alliances and Public Relations. “Our members…