By Shari Levitin Late Saturday night, a national war hero, giant of the Senate, husband and father, departed from life.…
By Kelley Ellert Most industries have seasons that come upon them where they feel busier than usual and for…
By Dennis DiTinno Resort management professionals who may have previously offered damage insurance to occupants, can no longer do so.…
Most hotel owners and operators are proud when their property is listed on global travel sites. But one website an…
Organizational risk comes in many forms, encompassing many different types of risk – budgetary, investment, legal liability, security, safety, just…
By Judy Kenninger Although a key element of vacation ownership resorts’ appeal is the idea that guests can prepare their…
Customer service has always been at the forefront of the hospitality industry, and it is important that companies pay attention…
An old joke among timeshare veterans goes like this: "Nobody ever wakes up in the morning and exclaims to their…
I was talking with a customer recently, and he asked me how we managed to transact business forty years ago. …
During the “Timeshare Relief” panel at ARDA World 2018 attendees were given an inside look at the various ways the…