Effectively working remotely is integral to making sure employees communicate sufficiently and efficiently with customers Note: Written mid-May 2020, this…
COVID-19’s effects on the hospitality industry have been wide-spread, shutting down properties and reducing travel and leisure across the world.…
As companies are returning to offices and board rooms, struggling to figure out what to work on first, this is…
Mid-May, 2020 -- Welcome to Playa del Carmen in the heart of the Riviera Maya near Cancun, Mexico. In 2019…
The timeshare industry has survived recessions, near-depressions, stock market crashes, and weather disasters too numerous to mention, but it has…
All of us in the Vacation Ownership/Timeshare Industry are examining past downturns for clues on how to survive this one.…
I came across an article in Resort Trades about Environmental Stewardship several months ago and was happy to read how…
As we return to our corporate offices, we have several important buckets of work facing us, ranging from the most…
The reflections in this special tribute to Christel DeHaan offers personal memories of a truly remarkable woman. And, it isn’t…
One of Christel DeHaan’s many accomplishments was bringing an incredible array of talent into the industry. The list of RCI…