5 Best Practices for Delivering Unparalleled Customer Service
No matter what kind of product or service you are selling, you need to provide customer support. It might be
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Unparalleled Customer Service 
Author: Beverly Hathorn, PHR, PMP
Unparalleled Customer Service 
GBG & Associates ConnectionsGRP Connections GRP selects GBG and Associates as MarComm Agency
Southern California-based GBG and Associates, Inc. with a client portfolio in industries that include vacation ownership, resorts, cannabis, professional services,
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Sending Video Direct Messages for Client Engagement Sending Video Direct Messages for Client Engagement
Welcome to today’s LinkedIn minute. I’m so glad you joined. Today we’ll look at a LinkedIn video Direct Messages, or
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Capital Vacations Capital Vacations® announces new Capital Advantage℠ agreements with six resorts
Capital Vacations, LLC, has entered into expanded services agreements via the Capital Advantage℠ program with six VRI Americas® (VRIA) managed
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survey Counting On Our Toes
When it comes to homespun customer research in the membership resort industry, there’s good news…and bad news. The good news
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SteriFab Sterifab approved to kill Covid-2
Sterifab has been approved by the US EPA to kill Covid-2, and as effective against Sars CoV2 /virus on hard
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Maestro PMS Integrates with RobosizeME to Give Mundane Tasks to Microbots Maestro PMS Integrates with RobosizeME to Give Mundane Tasks to Microbots
Maestro PMS has teamed with RobosizeME to enable independent operators to automate tedious, labor-intensive tasks – such as rate loading
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Pueblo Bonito Mazatlán Beach Resort Two Pueblo Bonito Resorts Recognized By Travel + Leisure
Pueblo Bonito Mazatlán Beach Resort and Pueblo Bonito Emerald Bay Resort & Spa have been voted to “The 25 Best
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Vacation Innovations Vacation Innovations Is the Title Sponsor of the Memorial Golf Tournament
Vacation Innovations (“VI” or the “Company”), a leading provider of travel-related products, software, and services, today announced its title sponsorship
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AHLA’s 2022 Midyear State of the Hotel Industry Report Hotels’ Recovery Continues, Workforce Challenges Remain
Midway through 2022, the hotel industry continues to make strides toward recovery, with nominal hotel room revenue and state and
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