Are You Dealing Effectively with Negative Workers?
Are you taking the right steps to rehabilitate toxic workers and promote a positive workplace? To find out, take the quiz below. Give yourself 10 points for each “Yes” answer to these questions. Then total your points to see how prepared you are for your next show.
- Are you acting early when spotting negative behavior?
- Do you meet privately with toxic workers to uncover their motivations?
- Do you express genuine concern for the counseled individual’s well-being and for any pressures they are experiencing?
- Do you communicate the solutions-oriented nature of the counseling session?
- Do you encourage counseled workers to develop their own corrective actions rather than impose a solution from above?
- Do you set a time frame for improvement and establish follow-up meetings?
- Do you provide coaching targeted to the employee’s needs when appropriate?
- Is outside counseling arranged when appropriate?
- Do you suggest alternative ways the toxic employee can engage with co-workers or the public?
- Do you create a positive workplace that regularly recognizes and rewards employee achievement?
What’s your score?
- Over 80: You are creating a dynamic workplace environment that reduces toxic behavior.
- Between 60 and 80: Time to fine tune your engagement with negative workers.
- Below 60: It’s a good idea to re-gear by instituting ideas from the accompanying story.
