Vacatia Hires Valerie Gilson as Director of Customer Care and Inventory Management

4 days ago
Judy Kenninger

Vacatia Inc., a leading provider of innovative customer-centric solutions for independent timeshare resorts, has announced the hiring of Valerie Gilson…

10 Wildcards to Watch Over the Next Year: What Could Shake Up the Timeshare Industry?

5 days ago

As much as we’d all love a crystal ball that accurately predicts the future, the truth is, some events come…

Shaping the Timeshare Narrative for a New Generation: A Focus on Modern Travel Trends

1 week ago

During the American Resort Development Association’s (ARDA) 2024 ARDAventure—a first-class annual VIP member retreat designed to connect, inspire, and inform…

The Price of Not Apologizing—And a Witty Way to Prevent Backlash

1 week ago

After recently experiencing several poor customer service experiences where an apology would have massively diffused the situation, I was wondering…

Grand Pacific Resorts’ 2024 Housekeeping Olympics: Honoring Dedication, Teamwork, and the Heart of Hospitality

2 weeks ago

At Grand Pacific Resorts, we believe the true magic behind every memorable guest experience is created by the dedication, skill,…

Financing, Then & Now

2 weeks ago

While the subject of this article is “Financing, Then and Now,” the underlying reasons this topic is so important to…

Direct Owner-to-Renter Service

2 weeks ago

Interview with KOALA CEO Mike Kennedy* Sharon Scott Wilson, RRP, publisher of Resort Trades, recently sat down with Mike Kennedy,…

Resort Community Connections: Linda Beltran’s Inspiring Leadership Journey at Holiday Inn Club Vacations

3 weeks ago

Resort Trades Publisher Sharon Scott Wilson, RRP, kicks off the “Resort Community Connections” series with an in-depth conversation with Linda…

SPI Software Enters New Era of Delivering World Class Software Services to Timeshare Industry

3 weeks ago

SPI Software, the global leader in providing innovative software and technology solutions for the vacation ownership industry, recently announced it…

Key Highlights from Day 2 of ARDA Leadership & Policy Forum

1 month ago

The second day of the ARDA (American Resort Development Association) Leadership & Policy Forum proved to be an exceptional success,…