CustomerCount and Resort Trades Announce First Customer Engagement Professional Award Winner

CustomerCountTM and Resort Trades have announced the first recipient of the Customer Engagement Professional (CEP) Award.  The award, which recognizes

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Tom Franks – In Memoriam

The first president of ARDA (1989 to 1997) Thomas C. Franks, passed away on December 17, 2016, at the age

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Resort Trades to Sponsor C.A.R.E. in 2017

The timeshare professional’s monthly business journal, Resort Trades, and website, ResortTrades.com, are pleased to announce they will once again provide

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Customer Engagement Professional Award Deadline Extended

The deadline for entries into the CustomerCount® Customer Engagement Professional (CEP)/ Resort Trades Award has been extended to December 15,

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CustomerCount Teams with Resort Trades on New Customer Engagement Professional Award

CustomerCount(SM) and Resort Trades magazine have announced a partnership to recognize outstanding leaders who exemplify customer engagement within the timeshare

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Online Lead Generation: A Possibility or Contradiction in Terms?

he most productive use of today’s Internet marketing tools is in lead generation. But, typically, no one goes online to

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Digital Marketing: 5 Essentials for Breaking Through

When it’s time to target your marketing efforts, remember the words of Willie Sutton, who reputedly replied to a reporter’s

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Fulcrum Partners Advises Resort Industry to Be Competitive for Executive Talent

In an article that appeared in the March 2016 issue of Resort Trades magazine, executive benefits consultancy, Fulcrum Partners LLC,

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