Viewpoint Mobile Maintenance Module: Streamlines Operations and Enhances Service

Panorama Travel Solutions, the provider of Viewpoint,  cloud-based timeshare resort management software, is proud to announce the launch of its comprehensive Mobile Maintenance Module for timeshare resorts. The module offers a comprehensive set of features to streamline the maintenance operations of timeshare resorts, creating and tracking work orders and billing work orders to owners, guests, or your HOA.

With Viewpoint’s Mobile Maintenance Module, timeshare resorts can efficiently manage both maintenance requests and scheduled job, assign tasks to staff, schedule maintenance activities, and track the status of tasks.

The Mobile Maintenance Module is available on any smartphone, giving timeshare resort staff and contractors the ability to manage maintenance operations from anywhere, at any time. This feature allows staff to respond to maintenance requests quickly and effectively, ensuring a high level of customer satisfaction. Photos and/or documents such as instructions can be added to work orders as needed.

When completing a work order, the Mobile Maintenance Module provides the ability to bill work orders to owners, guests, or HOAs. This eliminates the need for manual billing processes and reduces the administrative burden on the resort staff.

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In addition, the Mobile Maintenance Module offers detailed reporting capabilities, providing timeshare resorts with valuable insights into maintenance operations. The module is integrated with Viewpoint’s PMS to ensure seamless and efficient maintenance operations.

“We are excited to introduce our Mobile Maintenance Module for timeshare resorts, which offers a comprehensive set of features to streamline the maintenance operations of timeshare resorts,” said Matt Brosious, VP of development for Viewpoint at Panorama. “With this new functionality, timeshare resorts can provide their guests with a high level of customer service, while reducing the administrative burden on the resort staff. Getting more done in less time is core to our mission with Viewpoint”

Viewpoint is the leading cloud-based timeshare resort management software system. Viewpoint’s modern technology, easy-to-use software tools and timeshare resort expertise combines to enhance resort operations, improve guest/owner satisfaction, and increase operational efficiency for its customers.

For more information about Viewpoint, please visit their website.