management

CustomerCount Adds Significant Feature to Online Enterprise Customer Feedback Management System

CustomerCount, the online customer feedback management system has introduced a CRM Integration Solution designed to increase customer engagement options easily…

9 years ago

Estoppel Procedures: How Can We Do Better?

Operating a timeshare resort efficiently requires a multi-disciplinarian approach, requiring resort operators to not only be versed in human resources…

9 years ago

New Year, new phase for CLC World at US resort

A new and final phase of townhouse construction begins in January at CLC World’s flagship mixed-use resort in the US:…

9 years ago

Reputation Management Forum Stresses Use of Vacation Time

Attendees at a Reputation Management Forum held at last spring’s ARDA Convention learned how strategies used by companies burdened by…

9 years ago

Design Tips for Achieving a Successful Renovation

Completing a resort renovation requires precision planning and serious synergy between the management company, the resort’s HOA, General Manager and…

9 years ago

Disaster Preparedness: Weathering the Storm

An earthquake. A fire. A hurricane. A tornado. For any home owner, these events are terrifying to contemplate. But these…

9 years ago

Q&A with RCI Lunch & Learn Attendees

In 2014, RCI implemented an educational Lunch & Learn Tour for HOA board members and resort management staff. The now…

9 years ago

Advising Your HOA Board Your BOD and the Law

High on the list of priorities for your HOA is staying on top of legal issues facing the day-to-day operations…

9 years ago