Categories: ExchangeNews

ResortCom Welcomes Laguna Shores Resort

ResortCom, the pioneer in servicing solutions for the timeshare, hospitality and vacation ownership industry, has announced the addition of Laguna Shores Resort to its growing client roster.

Laguna Shores Resort, a private master-planned oceanfront resort community is located in Puerto Peñasco  (Rocky Point) in the northwest of the Mexican state of Sonora on the northern shore of the Sea of Cortez about 60 miles from the United States of America.

ResortCom is providing a comprehensive suite of services through its ResortConnect proprietary SaaS software. Services include:

  • New Sales Processing
  • Merchant Credit Cards
  • Welcome calls
  • Collections and loan processing
  • Trust Services
  • Maintenance fee and Annual assessment billing and collections
  • Banking services

“We are thrilled to have ResortCom as our exclusive payment processing company to deliver world-class services to our members,” said  Michael Kline, General Director.

Laguna Shores Resort has 25 fractional condominiums/villas and 75 private residences, with exceptional views of the Sea of Cortez, miles of white sand beaches and scores of resort amenities.  Recent reports show a consistent improvement in collections results in the past three months. ResortCom assumed the resort portfolio management in August.

Dennis Morrissey, COO, ResortCom states, “For Laguna Shores Resort, and all our clients, we are committed to offering servicing excellence while continuing to expand our business.  Their success rate reinforces our ongoing commitment to providing excellent customer service through regular communication with our clients and customization of our flexible software platform, ResortConnect.”

About ResortCom

ResortCom brings an intelligent suite of client services for the travel and vacation ownership industry which includes an innovative contact center, reservations, virtual concierge and an extensive array of financial services for the management of contracts, loans, maintenance fees as well as an e-commerce payment platform. As a Fintech company, ResortCom is poised to disrupt the timeshare hospitality industries with its latest ResortConnect Technology platform with over $200 million dollars in transactions processed each quarter. The company is headquartered in Las Vegas, Nevada, with several development teams across the U.S. For more information about ResortCom ,  email info@resortcom.com or call Sandra Madrid +01 702-263-9650 ext. 1011

 

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