As COO of Grand Pacific Resorts, I am responsible for the strategic growth of our management company while nurturing our distinctive culture, enhancing excellence in resort operations, financial success, and owner and associate satisfaction. We deliver memorable vacations and seek out timeshare resorts that can benefit from Grand Pacific’s “secret sauce". We find that reading Resort Trades articles and news items relevant to our business has often been informative and inspiring. I encourage others who work in the vacation ownership industry and who are not yet familiar with this powerful platform to read and subscribe. --Nigel M. Lobo RRP | Chief Operating Officer Grand Pacific Resorts | nlobo@gpresorts.com

As an executive coach, Founder, and CEO of Madrid Partners, LLC—a consulting firm dedicated to providing leadership and organizational development services to individuals and organizations for over 30 years. I am also the emcee of the GNEX Conferences, global conferences for leaders in the industry, for the last 15 years. As a professional speaker and author of several books on leadership, including "Leadership in a High-Performance Culture" and "Get Over It and Get On With It," I understand the unique challenges and opportunities within the vacation ownership industry. When attending ARDA or GNEX conferences, I never miss reviewing the latest copy of Resort Trades magazine. It’s rare to find a monthly publication dedicated to a group of readers so limited in size yet so marked by an eagerness to learn, network, and serve their customers. Resort Trades consistently provides valuable insights, industry updates, and innovative ideas that cater to the dynamic needs of timeshare professionals. This magazine is an indispensable resource, reflecting the commitment and enthusiasm that define the vacation ownership industry. If you want to stay in the know of the ever-changing resort industry, grab a copy or subscribe to Resort Trades. JIM MADRID CEO/FOUNDER MADRID PARTNERS, LLC jimmadrid.com

At VOA, our mission is to bridge the disconnect in the vacation ownership industry by refining the post-sale experience. We achieve this through a pro-active customer service approach and our comprehensive portfolio management services that ensure our members receive the utmost value from their ownership and travel reward programs. We were drawn to Resort Trades for the company's long-standing history, credibility, authoritative coverage, and deep insights into the resort industry. Their focus on fostering a community and sharing expert knowledge aligns perfectly with our commitment to excellence and innovation in serving our clients. Joining Resort Trades has empowered us to stay informed about industry trends, enabling us to offer enhanced solutions to our members and further bridge the post-sale gap. Jonathan Stoker Chief Executive Officer www.voaworldwide.com