GNEX-CRTA 2025 Announces New Panel: Customer Acquisition—Balancing Tradition, Technology & Trust
The GNEX-CRTA 2025 Conference, the premier gathering of vacation ownership and resort industry leaders, has announced an exciting new panel: “Customer Acquisition: Balancing Tradition, Technology & Trust.”
Customer acquisition has always been the lifeblood of the vacation ownership industry—whether filling resort stays, generating qualified tour leads, or converting guests into long-term vacation club members. But with marketing costs rising and consumer behaviors shifting, the debate has never been more urgent: Should resorts lean on proven traditional methods, or embrace emerging customer-driven trends and AI engagement solutions?
At GNEX-CRTA 2025, this panel of experts will explore the evolving strategies shaping customer acquisition today. Discussion topics will include:
- Contrasting face-to-face experiences with digital targeting
- The cost of volume versus the value of quality
- How AI-powered personalization, predictive analytics, and automation could transform future engagement strategies
“This panel is set to deliver real-world insights into how the industry can adapt, compete, and thrive in a fast-changing marketing environment,” said a GNEX spokesperson. “Attendees will gain valuable perspectives from leaders who are at the forefront of customer acquisition innovation.”
Don’t Miss This Session at GNEX-CRTA 2025
The panel promises to be a highlight of the event, offering practical solutions and thought-provoking debate for resort executives, marketers, and vacation club professionals.
GNEX-CRTA 2025 Registration Now Open
- CRTA Members: $1,095 per ticket when purchasing 2+ tickets, or $1,195 for a single ticket
- General Registration: $1,295 per ticket when purchasing 2+ tickets, or $1,395 for a single ticket
- Limited-Time Offer: Buy 4 tickets and get 1 FREE!
Register today to secure the lowest rates before it’s too late.



