CustomerCountTM and Resort Trades have announced the first recipient of the Customer Engagement Professional (CEP) Award. The award, which recognizes…
The first president of ARDA (1989 to 1997) Thomas C. Franks, passed away on December 17, 2016, at the age…
Resort Trades recently came across an interesting article in the February 2017 issue of Florida Trends magazine documenting the formation…
Pam Cordell, Regional Director of Operations Defender Resorts Pam Cordell is a Regional Director of Operations for Defender Resorts, responsible…
Greg Crist, president of the National Timeshare Owners Association, posted some sad news on Facebook shortly before Christmas: “Industry friends.....I…
NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, has welcomed Vince Kenkel, seasoned technology executive,…
CustomerCount which offers the timeshare and hospitality industry’s most highly regarded online customer feedback system has added two key positions…
Amanda Dolan, General Manager Coronado Beach Resort Grand Pacific Resorts Amanda Dolan began her career path with Grand Pacific Resorts in…
Diamond Resorts International®, a global leader in the hospitality and vacation ownership industries, announces today that Matthew Avril will assume…
Michael Croake, GM Mountain Run at Boyne Bluegreen Resorts Whether in his position as a resort General Manager or serving…