Management & Operations

Industry Leaders Come Together To Provide Innovative Products To Help Recreation Operators Fight COVID-19

PLAYTEC™ LLC, announces a new partnership with Commercial Recreation Specialists (CRS), a leading commercial recreation company, to distribute their line…

4 years ago

5 Lessons From Lockdown: The Future of Customer Care

What can we apply that we learned from our 2020 pandemic so far? How will it drive long-term change to…

4 years ago

Proactive, Flexible Finance Policies Address Resort Timeshare Customer Needs

Effectively working remotely is integral to making sure employees communicate sufficiently and efficiently with customers Note: Written mid-May 2020, this…

4 years ago

Leading Hoteliers Share Their Strategies for Navigating the Covid-19 Pandemic

As I’ve reviewed the “Commitment to Cleanliness” tomes released by major hotel brands and management groups over the past month,…

4 years ago

ADG Design/Builds America’s Only New Waterpark To Open In 2020

America’s ONLY new waterpark to open in 2020, opens to the public this past weekend in Sevierville, TN. Soaky Mountain…

4 years ago

UCF Rosen College of Hospitality Management Named Nation’s Best, 2nd in World

UCF Rosen College of Hospitality Management was ranked this week as one of the premiere hospitality and tourism programs in…

4 years ago

Triple Clear Water Solutions Offers Tips for Safely Reopening Commercial Buildings After COVID-19 Amid Serious Water Quality Concerns

Reopenings have started across all 50 states, and in a matter of weeks, many commercial buildings, including office buildings, hotels,…

4 years ago

Environmental Stewardship the Capital Vacations Way

I came across an article in Resort Trades about Environmental Stewardship several months ago and was happy to read how…

4 years ago

Contemplating The New Normal

As we return to our corporate offices, we have several important buckets of work facing us, ranging from the most…

4 years ago

Creative Works To Host Largest Virtual Amusement 360 Event

For the first time ever, Creative Works will host their popular Amusement 360 Event in a virtual format on June…

4 years ago