After recently experiencing several poor customer service experiences where an apology would have massively diffused the situation, I was wondering…
Let’s face it, resort refurbishments are inevitable. But here’s the good news: a well-planned upgrade doesn’t have to drain your…
In recent years, the global travel and hospitality industry has witnessed a surge in demand for eco-friendly and sustainable practices.…
How to Work Productively with Town Officials Abstract: Policies and programs out of Washington can have profound effect on businesses…
In today’s highly competitive marketplace, standing out isn’t just about having a flashy ad campaign or a trendy social media…
Shopr Rewards (“Shopr” or the “company”), an innovative provider of instant cash back rewards in the travel industry and beyond,…
1.Industry Consolidation: A Decade of Transformation The timeshare and vacation ownership industry in the United States has undergone significant consolidation…
Mobius VP, developer of CustomerCount®, partnered with Keatext AI five years ago to incorporate text analytics into its popular system.…
The Atlantic hurricane season lasts from June 1 through November 30, posing a very real risk of destruction and devastation.…
Chlorine came into use as a sanitizing agent for drinking water and swimming pools in the latter half of the…