Featured Articles

Owning the Conversation – and the Outcome

Cary Carbonaro on Women, Money, and Financial Confidence At the January 22, 2026 ARDA WIN Conference in Orlando, one of…

5 months ago

3 Ways to Unmute Yourself @ Work

Elevate Your Confidence and Courage to Amplify Your Career At the 2026 ARDA WIN Conference, keynote speaker Rachel Druckenmiller (RachelDruckenmiller.com)…

5 months ago

The Long Game: Inside Holiday Inn Club Vacations’ Formula for Sustained Growth

Holiday Inn Club Vacations has a history spanning more than 43 years, beginning with the opening of its flagship resort,…

5 months ago

Change Is the Product: Re-Architecting Loan Servicing for a Human Future

The loan servicing industry has spent the last decade optimizing for scale, efficiency, and financial engineering. Consolidation - often driven…

5 months ago

What We Learned at the 2026 WIN

Early in the ‘90s, my friend Cathy Backus (founder of the charitable organization, Send Me On Vacation) said, “Wouldn’t it…

5 months ago

Give ’Em Something to Talk About: Building Owner Relations Through Value Worth Sharing

Owners don’t disengage because you picked the wrong communication channel. They disengage because they stopped seeing the value in what…

5 months ago

Strength in the Storm: February’s Survivor Spotlight

Sponsored by Lifestyle Holiday Vacation Club Life rarely prepares us for the storms we must endure. For February’s featured survivor,…

5 months ago

Efficiently Human Hospitality: Meet Resort Leaders Using Technology to Be More Productive & Present

A US Army article questions if efficiency is worth sacrificing our humanity. Vogue declares our “obsession with efficiency will cost…

5 months ago

The Power of Resilience: How My Mother’s Story Inspires Millions

At the tender age of 3, my mother, along with her mother and two sisters, fled Nazi Germany for the…

6 months ago

Off-ramp or Lane Change?: For Many Legacy Resorts, It’s Decision Time

In 2013, I attended an ARDA session on innovative solutions for legacy timeshare resorts. Rich Muller, who at that time…

6 months ago