President of Indianapolis based-Mobius Vendor Partners (MVP) Robert A. Kobek RRP, will moderate a panel discussion entitled “Compliance in the Year of Class Action Litigators” at this year’s C.A.R.E. Conference. The C.A.R.E. ( The Cooperative Association of Resort Exchangers ) will be held at The Westin Indianapolis in Indiana May 4-7, 2019.
Mobius Vendor Partners (MVP), the well-known business process design, management and performance improvement company and creator of CustomerCount® announced that MVP president, Bob Kobek will join other travel and hospitality industry experts at the two day timeshare focused conference. Some other speakers include Linda Mayhugh (president of C.A.R.E.), Ian Nicolini (Vice President, Indianapolis Economic Development), Gregory Crist (CEO, Association of Vacation Owners) and Dave Heine (President, Timeshare Escrow and Title) to name a few.
C.A.R.E. (Cooperative Association of Resort Exchangers) is a trade association established in 1985 by representatives of timeshare resorts who found that by exchanging vacation inventory among themselves, they were better able to satisfy their owners with increased vacation opportunities. Today, member companies are also able to utilize inventory and generate revenue through wholesale rentals while continuing to offer expanded exchange and fulfillment options.
“We are proud to welcome C.A.R.E. attendees to our home town,” said Bob Kobek. “And I’m pleased that C.A.R.E. understands the challenges of compliance, whether it be ADA or marketing outreach. Our organization and our industry partners can offer guidance on how playing by the rules actually increases profitability.”
Kobek added “at CustomerCount we pay very strict attention to all legal and technical compliance issues. From GDPR to ADA Web standards, and TCPA, to name a few. It is important that we assist our clients in ensuring they remain in safe harbor”.
With over 30 years working with contact centers, telemarketing and marketing organizations, Bob Kobek is also a talented moderator who, with his depth of expertise, knows how to keep a panel discussion moving along while ensuring speakers share fresh quality content to help attendees learn how to maximize their results while staying within the complicated compliance guidelines which change frequently.
Many of the conference attendees use the CustomerCount cloud-based Enterprise Feedback Solution to provide them with real-time data through robust customized reports.
CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting and detailed dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve ROI. CustomerCount was initially designed for the hospitality and contact center industries and is now used by organizations across numerous different vertical markets and industries. For more information, visit www.customercount.com; follow them at LinkedIn/CustomerCount on or facebook.com/CustomerCount.
About Mobius Vendor Partners
Founded in 1999, Mobius Vendor Partners (Mobius) is a business process design, management and performance improvement company with personnel committed to excellence in assessment and deployment. We help our client organizations increase efficiency and effectiveness to gain positive, bottom line impacts. At Mobius, we provide solutions whose immediate or forecasted impacts are measurable in quantitative and/or qualitative terms. We work with our clients to identify the key performance indicators related to our solutions and develop processes/systems for effective reporting.