Janice Passos

How will Agentic AI elevate the guest experience and bring world-class service to all?

Hospitality is a human-centric industry. But what happens when machines begin not just to follow orders, but to understand context,…

1 year ago

River Ranch Wins Big in USA Today 2025 Awards

Westgate River Ranch Resort & Rodeo is proud to announce its selection as a dual winner in USA Today’s 2025…

1 year ago

Viva Resorts by Wyndham Makes History as First All-Inclusive Resort to Reach Top Wyndham Green Certification

In a groundbreaking achievement for the hospitality industry, Viva Maya by Wyndham and Viva Azteca by Wyndham, both located in…

1 year ago

Colebrook Financial Closes $5 Million Loan with Myrmex Vacation Club to Support Growth in Mexico

Colebrook Financial, a premier lender serving the timeshare and travel club industries, is proud to announce the closing of a…

1 year ago

Westgate Resorts Opens River Country Water Park in Central Florida

Westgate Resorts has announced the official opening of River Country Water Park, the newest attraction at the award-winning Westgate River Ranch Resort…

1 year ago

No, It’s Not a Cult—It’s Just Our 33% Email Open Rate

Why Timeshare Vendors and Travel Club Operators Keep Coming Back to Resort Trades for Results In an age when most…

1 year ago

Navigating Leadership: Building a Strong Vacation Ownership Resort Association Board

Volunteering as a vacation owners association board member comes with significant responsibilities, occasional complications, and potential conflicts. Despite being viewed…

1 year ago

Reaching Timeshare Professionals…Is It Worth It?

A Small Pond Full of Very Big Fish Let’s face it—on paper, accessing a market that serves fewer than 1,600…

1 year ago

Monterey Financial Services Appoints New Chief Executive Officer, Kevin Weiss

Monterey Financial Services, a national leader in specialty financing and loan servicing, announces the appointment of Kevin Weiss as CEO.…

1 year ago

Disaster Recovery Plans: The Right Preparation Can Protect Assets and Profits

Abstract: Businesses face existential threats from disasters such as fires, hurricanes, tornadoes and floods. Prudent advance planning will help preserve…

1 year ago