CustomerCount Adds Significant Feature to Online Enterprise Customer Feedback Management System

CustomerCount, the online customer feedback management system has introduced a CRM Integration Solution designed to increase customer engagement options easily

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Estoppel Procedures: How Can We Do Better?

Operating a timeshare resort efficiently requires a multi-disciplinarian approach, requiring resort operators to not only be versed in human resources

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New Year, new phase for CLC World at US resort

A new and final phase of townhouse construction begins in January at CLC World’s flagship mixed-use resort in the US:

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Reputation Management Forum Stresses Use of Vacation Time

Attendees at a Reputation Management Forum held at last spring’s ARDA Convention learned how strategies used by companies burdened by

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Design Tips for Achieving a Successful Renovation

Completing a resort renovation requires precision planning and serious synergy between the management company, the resort’s HOA, General Manager and

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Disaster Preparedness: Weathering the Storm

An earthquake. A fire. A hurricane. A tornado. For any home owner, these events are terrifying to contemplate. But these

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CODE RED: Someone’s Hurt at Your Resort

When it comes to emergency preparedness, a first aid kit from the local drug store and one person with outdated

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Q&A with RCI Lunch & Learn Attendees

In 2014, RCI implemented an educational Lunch & Learn Tour for HOA board members and resort management staff. The now

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Advising Your HOA Board Your BOD and the Law

High on the list of priorities for your HOA is staying on top of legal issues facing the day-to-day operations

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