CustomerCount and Resort Trades Announce First Customer Engagement Professional Award Winner

CustomerCountTM and Resort Trades have announced the first recipient of the Customer Engagement Professional (CEP) Award.  The award, which recognizes

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Tom Franks – In Memoriam

The first president of ARDA (1989 to 1997) Thomas C. Franks, passed away on December 17, 2016, at the age

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Timeshare Pioneers Recognized by Florida Trend Magazine

Resort Trades recently came across an interesting article in the February 2017 issue of Florida Trends magazine documenting the formation

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January 2017 Top Team Members

Pam Cordell, Regional Director of Operations Defender Resorts Pam Cordell is a Regional Director of Operations for Defender Resorts, responsible

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Timeshare Industry Icon Tom Franks Passes Away

Greg Crist, president of the National Timeshare Owners Association, posted some sad news on Facebook shortly before Christmas: “Industry friends…..I

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Hospitality Tech Leader NAVIS Appoints Industry Veteran as New Vice President of Engineering

NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, has welcomed Vince Kenkel, seasoned technology executive,

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Top Team Members December 2016

Amanda Dolan, General Manager Coronado Beach Resort Grand Pacific Resorts Amanda Dolan began her career path with Grand Pacific Resorts in

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Diamond Resorts International Announces Matthew Avril As Chief Executive Officer

Diamond Resorts International®, a global leader in the hospitality and vacation ownership industries, announces today that Matthew Avril will assume

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Nov 2016: Top Team Members

Michael Croake, GM Mountain Run at Boyne Bluegreen Resorts Whether in his position as a resort General Manager or serving

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