What Would Consumers Say About Your Company?

On December 14, 2016, President Obama signed into law the Consumer Review Fairness Act. Intended to protect U.S. consumers’ rights

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Tom Franks – In Memoriam

The first president of ARDA (1989 to 1997) Thomas C. Franks, passed away on December 17, 2016, at the age

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7 Tips For Your Resort’s Online Advertising Success

Travel brands, specifically resorts and hotels, are increasingly positioned to leverage consumers’ self-sufficient outlook on travel planning. It’s no secret

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January 2017 Top Team Members

Pam Cordell, Regional Director of Operations Defender Resorts Pam Cordell is a Regional Director of Operations for Defender Resorts, responsible

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Information Security: 4 Things You Need to Know

As operators of several businesses handling volumes of personal, non-public information – in both the virtual and physical environments –

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South Carolina State of Affairs for the Timeshare Industry

It’s 1964 in the French Alps and resort developer Paul Doumier exclaims that “No need to rent the room; buy

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DOL Overtime Rule Changes: Understanding the Changes and Planning for Effects on Resorts

In May 2016, the Department of Labor (DOL) published the final rule updating overtime regulations, which extends overtime pay protections

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